Vets Now in Bournemouth is a highly regarded emergency veterinary clinic, boasting an impressive 4.5-star rating based on 631 reviews. This robust number of reviews suggests a reliable and consistent level of service. The clinic is known for its specialized out-of-hours care, providing vital services during late nights and weekends when regular veterinary offices are closed.

Reviews highlight the clinic’s compassionate and dedicated staff. For instance, Georgia expressed gratitude for the empathetic care her cat received during a difficult emergency visit. Carito Reynolds-Martinelli praised the knowledgeable vet Erick Ella and attentive nursing staff who treated her dog, Paco, with exceptional care. Sophie Goulding also commended the efficiency and effectiveness of the clinic's out-of-hours service.

However, a more mixed review from Ragen Broad points out areas for improvement, particularly regarding communication and financial transparency. Ragen felt pressured into agreeing to expensive emergency treatments, raising concerns about the prioritization of financial aspects over the pet’s best interests. This feedback suggests that while the care is generally good, clearer communication about treatment options and costs could enhance the client experience.

On the whole, Vets Now in Bournemouth is well-regarded for its urgent care services, with staff often praised for their dedication and kindness. Potential clients should be aware of the high costs often associated with emergency care and are encouraged to seek clear explanations of all treatment options.