Vets Now (Bournemouth) – Vets in Bournemouth
Clinic Overview
- Several owners describe kind, reassuring handling in stressful situations, including clear explanations, thorough checks, and help for urgent problems such as bleeding, breathing concerns, and sudden collapse. - End-of-life care is a consistent positive theme, with reviewers saying staff were compassionate, gave them time with their pet, and in one case provided thoughtful memorial aftercare. - Communication during treatment is often praised, especially where pets were kept in overnight and owners were kept informed.
Services
- •Emergency and out-of-hours care for small animals: the clinic is geared towards urgent cases, with owners mentioning bleeding, breathing or choking-like episodes, collapse, panting, wobbliness, swelling, and rapid deterioration.
- •Triage, urgent assessment, and stabilisation: reviews describe pets being thoroughly examined in emergencies, including oxygen support for a cat and treatment for painful or distressing symptoms.
- •Overnight monitoring and inpatient care: some pets are kept in overnight, with owners saying they received updates while their pet was being monitored.
- •Diagnostics, treatment planning, and medication: feedback mentions emergency work-ups, discussion of options, pain relief and anti-inflammatory treatment, and medication supplied after appointments.
- •Euthanasia and end-of-life support: this is a recurring part of owner feedback, with several people saying they were given time to stay with their pet and say goodbye; one review also mentions thoughtful aftercare including ashes, paw and nose prints, and a handwritten note.
- •Website-listed specialties: neurology and oncology are listed on the clinic’s wider service information.
Pricing
No published pricing information is currently available for this clinic.
People
Rebecca and Sharon are both mentioned very positively in owner feedback, particularly for compassionate communication and advice during emergencies. Erick Ella is also named positively in earlier reviews. Reception and nursing staff are often praised for kindness and support, although some reviews describe weaker empathy or frustrating follow-up communication.
Reviews
Google rating: 4.5/5 from 714 reviews. Recent feedback is mixed, with many strong accounts of emergency support and compassionate end-of-life care, but also some sharper criticism.
- •Several owners describe kind, reassuring handling in stressful situations, including clear explanations, thorough checks, and help for urgent problems such as bleeding, breathing concerns, and sudden collapse.
- •End-of-life care is a consistent positive theme, with reviewers saying staff were compassionate, gave them time with their pet, and in one case provided thoughtful memorial aftercare.
- •Communication during treatment is often praised, especially where pets were kept in overnight and owners were kept informed.
- •Negative reviews focus on high emergency costs, long waits before being seen, poor follow-up around insurance or billing, and a small number of complaints about empathy, diagnosis, or medication.
