Spring Corner Veterinary Surgery

Spring Corner Veterinary Surgery describes itself as an independent practice that has been established for over 60 years, and it is also listed as a veterinary nurse training facility. From reviews, it appears set up for routine care and common procedures (e.g., neutering and post-op bandage changes) as well as some urgent same-day presentations—though experiences conflict: some owners say pets were seen “straight away” in emergencies, while others report being told “we are not an emergency vet” and describe long waits.

Concrete details mentioned by owners include

•Neutering and subsequent behavioural nervousness in one cat (owner unsure what caused it).
•Tail docking for “Happy Tail” with planned bandage changes every 2 days (but a dispute about whether aftercare was included in the price).
•Diagnostic work-ups including blood tests and X-rays, and one owner says advanced imaging and invasive diagnostics were proposed for a limp.

Services

Services and capabilities explicitly referenced in the website summary and/or reviews include

•General veterinary consultations (routine check-ups and injury visits are mentioned).
•Neutering (cats).
•Tail docking for “Happy Tail,” with post-op bandaging and recheck visits.
•Bandage changes and post-operative aftercare (frequency described as every 2 days in one case).
•Blood tests (ordered during a painful presentation, according to one owner).
•X-rays (one owner reports £500 for X-rays as part of investigating a limp).
•Discussion/proposal of further diagnostics for lameness, including CT/MRI and “cameras” in the elbow (presented by the reviewer as invasive diagnostic steps).
•Veterinary nurse training facility (listed in the provided clinic data).

Emergency/out-of-hours: reviews include owners attending an out-of-hours provider elsewhere after dissatisfaction with how an urgent case was handled, and one review reports being told the practice is not an emergency vet.

Pricing

Only prices explicitly mentioned by reviewers

•£500 for X-rays (reported by one owner, investigating a possible elbow issue).
•A proposed diagnostic pathway quoted at £12,000 (CT/MRI and other invasive diagnostics were described by the reviewer as being suggested to diagnose a limp).
•£15 for a bandage change (attempted charge reported during post-op visits after tail docking; the same reviewer says they had been told aftercare was included).

People

Named individuals are rarely mentioned in the available material. What is said includes

•“Tom” (described by one reviewer as likely the owner): one long-term client reports he laughed when they said insurance wouldn’t cover a proposed £12k diagnostic plan, interrupted frequently, and used heavy jargon; the same reviewer contrasts this with generally good experiences with other vets at the practice over many years.
•Reception and nursing team: multiple owners describe receptionists and nurses as explaining aftercare clearly and being reassuring when pets are left for procedures; however, one owner reports a mismatch between what they were told about aftercare being “included” and later being asked to pay per bandage change.

Reviews

Google rating: 4.7 stars from 657 reviews. “”

•Independence and perceived motives: several 5★ reviews explicitly value that the practice is not part of a corporate group and say they don’t feel pushed into unnecessary treatments; meanwhile, multiple 1★ reviews argue the opposite and describe “money grabbing” or unnecessary testing.
•Urgent care handling is mixed: one owner says the clinic saw their injured cat straight away; another describes a dog in severe pain not being thoroughly examined, long waiting, delayed response to an “emergency” email, and a later out-of-hours diagnosis of IVDD.
•Surgery/aftercare experiences vary: tail docking is described as going well clinically, but one owner reports a dispute about charges for bandage changes; another owner reports their cat seemed more nervous after neutering (they cannot confirm why).
•Client relationship concerns in negative reviews: two 1★ reviewers claim they were removed from the practice list after leaving a negative review (one says this included post-op aftercare).

Reviews for Spring Corner Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 657 we track in total. Recent reviews may not be representative of overall sentiment.

Emma Whitley

in the last week

Spring corner vets all the staff are great and helpful and are for the pet not the money i really recomend them abd greatful to them truely care for thay give

Megan127

Won't be using this vets again after several years with them. I brought out dog here in alot of pain what I suspected was because he had eaten something out. They did not do a thorough examination and my dog was shaking, backing away from me and in considerable pain. I had to go to out of hours vets Sunday eve and as soon as I walked in the vet noticed he had IVDD. Also I had emailed in the morning as I thought it was an emergency and no answer phones and it was not actioned for hours despite saying to email if an emergency. What a joke. When I finally got a call and was told to bring Billy down immediately and what time could I be expected to arrive I was left waiting for ages whilst other people were seen before me. Others in the waiting room could see how poorly he was and that he wasnt moving and surprised I was left waiting. He even didn't budge when I left him to move my car and normally he wouldn't let me out of his sight. Needless to say I'm moving vets. As I ended up twice travelling to an out of hours vets in Wimborne once on the Sunday and then again one evening. And the worse part was the female vet said we ARE NOT an EMERGENCY VET, charming. Why tell you to email then if an emergency if you can't get through on the phone!!!???? This awful rude female vet ordered some bloods tests which I paid for which was totally unnecessary. Had she done a through examination she would have felt the slipped disc in my Billy's back, IVDD. Sadly gone down hill here. You don't know who you will get to see and you are just a number now. One in. One out. Avoid Avoid

Karen Liddell

a week ago

They are the worst vets there not caring they don’t have anyone there at night looking after your pets and if you put a review that they don’t like apparently your taken off there books so of course there is only going to good ones stay clear of this vets if you value your. Pet

Arleta Parkasiewicz

2 weeks ago

Most amazing vet clinic with amazing dedication. Shame it took me to long to find them. Thank you for everything what you have done to Lupo

Steve Spiller

4 weeks ago

The vets and ancillary staff are obviously very pet oriented and care about your pet. I cannot recommend them high enough

Stephen Bagnall

Update: I received an email to say that because I left this review they've terminated my care; including my dogs post op aftercare from her tail docking 3 days ago! Proving my point they couldnt care less. They'd rather get rid of me as a customer than try to make up for their poor service. All you have to do is read the negative reviews which are from bigger ops and poor care and not just annual checkups. Don't be fooled by this place. --------- I have been going to Spring Corner for almost 13 years. I am usually pretty pleased with how the vets tend to my animals during things such as checkups, injuries etc. The vets are caring, listen, and give good and clear advice. You can usually get an appointment relatively quickly too. HOWEVER The owner couldn't care less about anything other than money, and its been going downhill for the last couple of years or more, as many of the other negative reviews suggest as well. In the last few years, since owning 2 dogs as well as my cats, I have noticed several occasions that simply comes across as purely for profit / Money grabbing. It's disappointing to be honest as it's now making me distrust going there. Example 1 - I was told my dog may have an elbow issue but every test up to then was inconclusive - they couldn't tell from the £500 X-rays they did, and wanted to do an MRI / CT Scan. They also wanted to do all sorts of invasive tests, including cameras in her elbow, just to DIAGNOSE a limp - I was told the cost would be £12k! I was then laughed at when I said my insurance would not cover that much - The reason for this being that the vet did not tell me simply walking through the door of a checkup appointment would mean its now classed as an existing condition to insurers, meaning I could never increase the premium amount going forward. I am confident the man who laughed at me was the owner - his name is Tom I believe. Extremely rude, interrupted constantly, and spoke only in Vet jargon, which luckily I had looked up some of this because of the possible diagnosis. I stressed numerous times that the limp started almost immediately after a big jump on a walk, but I was not being listened to and even had to ask the guy to stop talking so I could get a word in edgeways! He was kind enough to note this on the records for absolutely no reason other than to make me sound like a difficult person - oh, and there's no real treatment for what they *thought* it might be, so invasive diagnosis is pointless!!! And funnily enough, it disappeared and she's been fine since....! Example 2 - Took my dog in to have her tail docked due to Happy Tail. Everything went amazingly and I was really pleased with how it went, and the cost was reasonable for an op like that. I was told all aftercare was included by both the receptionist and the nurse who walked me through the aftercare for at home, and that she'd have to go back every 2 days for bandage changes. On returning for the first they tried to charge my partner £15 for a bandage change, the first of which had come off 2 hours after getting my dog home! We bandaged her ourselves and it lasted 2 days. 7 visits over 14 days would be an extra £105 which was NOT explained and contradicts after care is included in the price! I appreciate Vets are a business, and I will happily pay costs, but not when they are either unnecessary or I am told they are included!

Julie Gordon

My previous vet got bought out and the whole experience changed to a money grabbing exercise. I then moved over to Spring Corner Vets and got vets and nurses that cared about the animals and the whole experience was aligned to how I wanted my dog to be cared for. The prices are reasonable and they don’t guilt you into treatments that aren’t necessary. I would totally recommend.

Classified

a month ago

I’ve been bringing my two cats, Leah and Tiger, to Spring Corner for years and overall my experiences have been excellent. The staff are always kind, helpful, and willing to answer every question, no matter how small. They treat pets with genuine care and make you feel reassured. They’ve helped me through emergencies too — when Leah injured herself, they saw her straight away and gave her the best possible care. For that I’m truly grateful. The only negative experience I’ve ever had was when Tiger was neutered. I can’t be sure what happened behind the scenes, but ever since, he has been a lot more nervous and easily frightened. It may just have been the experience itself, but it left me wondering if something unsettled him that day. That said, aside from this one situation, the service has always been first-class. I fully trust them with my pets and would still rate them 5 out of 5 for their care and dedication.

Thuy Tran official

5 months ago

Always good service . Do whatever’s customers want , shop clean and all staff friendly and kind.

Catrina Kennedy

6 months ago

I have tried MANY VETS in my opinion Spring Corner is the best! It is NOT part of a big concomeret, but they endeavour to keep the costs as low as possible.The vets are brilliant & don't run a load of unnecessary tests, which helps keep the costs down & the medication cost are kept as low as possible 1 of my dogs was on blood pressure tablets & a vets that was part of the VetMed group charged £95 for 1mth supple Spring Corner was almost ½ that price for exactly the same drug!! ALL the staff are super nice & friendly. The girls in reception are lovely with both humans & animals, they always greet you & your pet warmly. The vets are always happy to answer your concerns. The veterinary nurses are LOVELY! When you have to leave your beloved pet at the vets the nurses are so caring & reassuring that it lessens the stress of leaving them, because you know the nurses & all the other staff will go above & beyond to care for your pet not just medically but emotionally! 👍 here are the photos of my pets past & present allcare for lovingly by by all the staff at SpringCorner Veterinary practice. 💕