Natterjacks Vet – Vets in Bournemouth
Clinic Overview
- Many recent reviewers describe the practice as caring, friendly, and professional, with several long-term clients saying they would not go elsewhere. - Compassion around difficult decisions stands out, especially for euthanasia visits, where owners mention kindness, patience, and clear explanations. - Handling of pets is often praised as calm and gentle, including positive comments from owners of anxious dogs and cats attending vaccinations and check-ups.
Natterjacks Vet has provided pet care since 2012 and is part of VetPartners. It presents itself as a community-focused practice with fully equipped sites, covering routine care as well as more difficult moments such as end-of-life support. Recent feedback remains strongly positive overall, especially for kind handling, clear communication, and support for anxious pets, though a few owners still mention late-running appointments and concerns about costs.
Services
- •Routine veterinary care: Owners regularly mention annual check-ups and yearly vaccinations for cats and dogs, along with general day-to-day care.
- •End-of-life support: Euthanasia and bereavement support are a recurring theme in owner feedback, with several people describing compassionate handling, time taken to explain options, and sensitive support during difficult visits.
- •Stress-aware handling: Reviews mention gentle, calm appointments for nervous pets, including thoughtful handling of an anxious dog and careful, calm treatment of cats during vaccination visits.
- •Access to appointments: Some owners say the practice can arrange appointments quickly when pets are unwell, including same-day availability in some cases.
- •Emergency and training facilities: Emergency veterinary cover is listed in the clinic information, and the practice is also noted as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Owner comments on cost are mixed: some describe pricing as fair, while others are unhappy about rising fees and medication prices.
People
- •Louise: Mentioned warmly by name in end-of-life care, with owners describing Louise and her team as kind, caring, and compassionate.
- •Prateek (vet): Praised for being calm, friendly, informative, and gentle during cats’ vaccinations and check-ups.
- •Wider team: Reviews also speak positively about the vets, nurses, and reception team overall, particularly for helpfulness, knowledge, and support when pets are unwell.
Reviews
Google rating: 4.8/5 from 527 reviews.
- •Many recent reviewers describe the practice as caring, friendly, and professional, with several long-term clients saying they would not go elsewhere.
- •Compassion around difficult decisions stands out, especially for euthanasia visits, where owners mention kindness, patience, and clear explanations.
- •Handling of pets is often praised as calm and gentle, including positive comments from owners of anxious dogs and cats attending vaccinations and check-ups.
- •The main negatives raised are familiar ones: one recent reviewer criticised the reception experience, and there are also complaints about appointments running late and the cost of medication or rising prices.
