Stokewood Veterinary Centre

- Many recent reviewers describe a calm, organised and friendly experience, from booking through to the appointment itself, with pets and owners made to feel welcome. - Communication is a major positive theme, especially around Dr Iulia, with owners repeatedly saying she explains conditions and treatment clearly and gives supportive follow-up during ongoing cases. - Reviews include examples of care during more serious problems, such as recovery from a spinal nerve injury, surgery with post-operative care, and regular support for pets with complicated health needs.

Stokewood Veterinary Centre in Bournemouth provides first-opinion veterinary care for dogs, cats and rabbits, with consultations, vaccinations, surgery, diagnostics and emergency arrangements supported by MiNightVet. Recent feedback is largely positive, with many owners praising clear explanations, a calm and organised experience, and ongoing support during complex cases and recovery. A smaller number of reviews raise concerns about cost transparency, changes to membership benefits, continuity of seeing the same vet, and one particularly poor front-desk interaction during an end-of-life situation.

Services

•General veterinary care: consultations and vaccinations are part of the clinic’s core service, with reviews describing clear communication during visits and straightforward appointment booking.
•Surgery and aftercare: the practice offers surgery, and recent owners mention prompt treatment for a cat that needed an operation, followed by good post-op care and time to answer questions.
•Diagnostics: website information lists an on-site laboratory, radiography, ultrasound and digital radiology.
•Support for ongoing and more complex cases: reviews describe regular follow-up for pets with complicated health issues, including a cat recovering from a spinal nerve injury and practical help for a cat learning to use an inhaler.
•Species seen: dogs and puppies, cats and kittens, and rabbits are specifically mentioned.
•Emergency arrangements: out-of-hours emergency care is through MiNightVet, with a stated 10% discount.
•Training role: the clinic is also noted as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Dr Iulia / Dr Iulia Coroian: the most consistently praised named vet in recent feedback, highlighted for detailed explanations, empathy, and support with complex cases, medication plans and recovery.
•Gemma: mentioned positively for reassurance and practical advice, including helping a cat get used to an inhaler.
•Adrian: thanked in an older review for support during a puppy’s overnight stay.
•Reception and wider team: many reviews describe a welcoming, kind and professional team across vets, nurses and reception, although one review reports a very poor receptionist interaction.

Reviews

Stokewood Veterinary Centre has a 4.4-star Google rating from 206 reviews.

•Many recent reviewers describe a calm, organised and friendly experience, from booking through to the appointment itself, with pets and owners made to feel welcome.
•Communication is a major positive theme, especially around Dr Iulia, with owners repeatedly saying she explains conditions and treatment clearly and gives supportive follow-up during ongoing cases.
•Reviews include examples of care during more serious problems, such as recovery from a spinal nerve injury, surgery with post-operative care, and regular support for pets with complicated health needs.
•A smaller number of reviews raise concerns about cost transparency and membership-plan changes, particularly consultation charges, and there are also isolated complaints about continuity of care and one serious front-desk complaint.

Reviews for Stokewood Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 206 we track in total. Recent reviews may not be representative of overall sentiment.

Madeline Ely

1 month ago

Dr Iulia and Gemma were both amazing. Very reassuring and took me through each part of what they were doing in detail. Gemma provided lots of good tips and tricks to help my cat get used to his inhaler!

Hellen O

2 months ago

When I first joined Stockwood Vets, I was a first-time dog owner and genuinely appreciated how welcoming and friendly the team were. They were gentle with my dog, Runa, and took the time to explain things, which initially gave me a lot of reassurance. On that basis, I joined the Pet Benefits membership for peace of mind. However, after a recent visit, I left feeling quite disappointed not with the care itself, but with the lack of transparency around costs. While the team are very efficient at booking appointments over the phone (which is great), I was not informed in advance that there would be an additional consultation fee on top of the treatment cost. As a first-time dog owner and a paying member, this was unexpected and stressful, especially as I wasn’t prepared for the extra charge. I was happy to pay for the injection my dog needed that was clear and understood but the consultation fee felt like a hidden cost that should have been clearly explained at the point of booking. This lack of upfront information left me having to spend money I genuinely hadn’t budgeted for. In hindsight, I’m now questioning the value of the membership. I feel it would be far more transparent and customer-friendly if the membership included a set number of consultations per year, with additional visits charged only if that allowance is exceeded. The staff themselves remain polite and professional, and my concern is not about their care for animals, but about clear communication and cost transparency, which is especially important for new pet owners. I hope this feedback is taken constructively, as clearer pricing upfront would make a big difference to the overall experience.

Helen Grundy

Once again I've had the most special care from everyone at this practice. My pet has complicated issues but everyone is so determined to do the right thing for her. I'm never made to feel a nuisance even though I have to attend very regularly. Iulia is an amazing vet who is determined to help my dog get the best out of her life. I can't thank her enough. There isn't one member of staff that doesn't deserve praise. Thank you to you all.

Rhia Tyrell

3 months ago

Really impressed with the level of care. From booking the appointment through to the visit itself, everything felt calm, organised, and clearly communicated, which made the experience much less stressful. It’s obvious the practice is very well run and that the team genuinely care about both pets and owners.

Rebecca Jones

A lovely practice, they always make me and my dog feel so welcome.

Django Shelton

4 months ago

Catalin Iacob

5 months ago

⭐⭐⭐⭐⭐ We couldn’t be happier with the care our Frenchie has received at Stokewood Veterinary Clinic. Dr. Iulia is truly exceptional — supportive, empathetic, and always taking the time to explain Maya’s condition and the steps to resolve it. She prescribed the right medication and gave us great advice that made a real difference. You can tell she genuinely cares, and our k9 companion absolutely loves her! It’s rare to find a vet who combines such professionalism with warmth and compassion. Highly recommended to anyone looking for outstanding veterinary care.

phil vince

6 months ago

Nathanosman87

The most rude and patronising receptionist I have ever dealt with. Dealing with this when my dog is dying. Il be taking my three dog elsewhere

Gyarmaczki Anita

Fantastic team of dedicated, kind and knowledgeable vets, vet nurses and receptionists at this clinic, I can only recommend. My nearly 4 year old feline fur baby has always been under their care and I've always been satisfied with the service provided, however, he regrettably suffered spinal nerve injury due to a nasty hit and run incident in July and the extensive care and support he (and we) have been receiving throughout this difficult phase is truly exceptional. Special thanks to Dr Iulia Coroian who's been an absolute lifeline in every aspect and have been going above and beyond to support us with Floki's recovery. Without her expertise and professional care Floki may not be here with us today but thanks to Iulia he is progressing amazingly on his road to full recovery. I cannot recommend Stokewood Vets highly enough, your pet is in absolute safe hands here. ☺️