Aniwell Veterinary Clinic

Aniwell Veterinary Clinic in Bournemouth is part of IVC Evidensia. Based on clinic information, it offers emergency veterinary care and also serves as a veterinary nurse training facility. The practice appears well set up for cat owners, with reviewers mentioning a quiet or screened cat waiting area separate from the main dog space.

Services

•Emergency and urgent care: clinic information indicates emergency veterinary services with 24/7 or extended-hours provision, and recent reviewers also mention being offered same-day or short-notice appointments.
•Routine and ongoing care: reviews mention check-ups, medication, blood test follow-up, and treatment for ongoing health needs in dogs and cats, as well as care for small pets such as hamsters.
•Cat-friendly and nervous-pet handling: owners mention a quiet/screened cat area, and one review highlights advice on calming medication so a very difficult rescue cat could be examined and treated.
•Procedures and surgery: recent reviews mention dental treatment, surgery to remove a dog's cancer, and follow-up help when a pet reacted to medication and developed a post-op infection.
•Infection and prescription-related treatment: reviews describe treatment for a suspected yeast infection, along with prescribed medication and ear drops.
•End-of-life support: long-term clients describe the team as kind and supportive when pets reached the end of life.
•Training role: the clinic is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Becca is named in a recent review as the vet who treated a cat and followed up the next day with blood test results and a treatment plan.
•Liz is thanked in a recent review after a staffie's cancer was removed.
•Reviews also praise the wider vets, nurses, and reception team for being welcoming, accommodating at short notice, and calm with anxious or difficult pets.

Reviews

Google rating: 4.6/5 from 132 reviews.

Recent feedback is mostly very positive, with a few concerns also raised

•Quick access to care is a recurring theme, with several owners saying they were seen straight away or fitted in at short notice.
•Handling of nervous pets stands out strongly. Reviewers describe patient, understanding care for an anxious staffie, a difficult rescue cat, and cats that benefit from a quieter waiting setup.
•Caring communication and follow-up are mentioned in several reviews, including updates during dental treatment, next-day contact with blood test results, and supportive care around surgery and end-of-life situations.
•A smaller number of reviews raise concerns about cost and the practice feeling more corporate, and one reviewer also criticised cleanliness in the waiting area and felt a consultation was rushed.

Reviews for Aniwell Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 132 we track in total. Recent reviews may not be representative of overall sentiment.

Fiona Lashmar

3 weeks ago

always straight forward and happy to help, always manage to get me in for an appointment at short notice very nice staff

neil atkinson

1 month ago

Been using Aniwell Kinson for 15 years. Whilst the individual staff are friendly and professional , since their take over 5 years ago , the emphasis has changed from personal to corporate. Like most UK vets , it is evident they are now owned by a conglomerate , with meeting KPIs and profit targets paramount. Prices have soared recently , and , given they match their competitors exactly , this can only be down to having to cover additional costs , such as regional managers , head offices , and shareholder profits , which didnt exist before. Plus there is no evidence of customers benefitting from bulk purchasing discounts , as medicine / drug prices are ludicrously high. I would recommend Aniwell if you live locally , otherwise there is no advantage in using them .

Jazzy Nova

BEST VETS EVER! We moved vets twice because they weren't confident with our nervous staffie who is harmless but cautious of people. These vets were so understanding and didn't make her do anything she wasn't comfortable with and checked in with us regularly. Recently our dog had to have surgery, as she had to go under they gave her the injection and left us in the consultation room. Just us and our little girl whilst she got sleepy before her op. Her cancer was removed and after a few days she had a reaction to the meds as well as a bit of an infection and they got us in at the earliest they could to help her get through it. Every single person there loves animals, cares a lot and understand a pet owners needs. I never thought I'd find a vets that was perfect for us but here they are! Massive shout out to Liz who removed the cancer completely from our staffie. Thank you everyone that works there. You rock!

wayne roff

2 months ago

Aniwell Vets in Kinson have looked after our pets since they first opened here. Over the years, we’ve brought them our dogs, cats, and hamsters, and every time, the team has been caring and compassionate. Whether it’s a routine check-up or medication for our pets, they are always ready to help. When we’ve had to say goodbye to a pet, they have been kind and supportive right to the very end. We trust them completely with our animals and truly appreciate everyone there.

S E

Update 29.1.26 I have visited this vet practice a number of times since my last review and they continue to be professional and knowledgeable. The are also welcoming and kind to my cat. I cannot fault their service in anyway and am so glad I changed to them. They have a quiet cat areas which really helps. I would especially like to thank the receptionist that let my cat and I sit in a consulting room yesterday whilst waiting as there were noisy children in the main waiting area. I would also like to thank Becca the vet who treated my cat yesterday and contacted me today with blood test results and a a treatment plan. Thank you. --------------------------- A reassuring welcome and first appointment after a negative experience at a previous vet practice. Aniwell staff are friendly and professional and a great example of what a vet practice should be like. Thank you very much.

derek samuel

3 months ago

Great care and advice for our dog , also at short notice always accommodating and helpful.Fantastic team thank you😀

John Passmore

4 months ago

Christine Marsden

I was able to get an appointment straight away for my puppy. The vet put my mind at rest

Bilel Mhaneoui

5 months ago

I recently called this vet to request prescriptions for my dog, but was told I needed to book an appointment first. I understood that, so I accepted a same-day appointment. However, when I arrived, I was shocked at the condition of the reception and waiting area. There was hair everywhere and a strong smell — it genuinely looked like the floor hadn’t been cleaned in weeks. I know it’s a vet clinic and pets come and go, but basic cleanliness should still be a priority. When I saw the vet, I already knew what my dog’s issue was, and I even knew which medication she needed. The vet didn’t ask for my dog’s weight, only checked her temperature and paws, and confirmed the yeast infection I had already identified. She then prescribed the exact medication I had requested. There was no additional insight or explanation — nothing I didn’t already know. The biggest shock came at checkout: £200 for a consultation that lasted less than 10 minutes. So worked out £20 a min !!! Let that sink in 😡 On top of that, I was sold medication at more than double the price I could get online. £2.50 per pill for something that costs under £1 elsewhere. I also received ear drops that I was told to use on my dog’s paws can’t see how’s that relevant to her paws !!!! costing £55, which felt excessive. Overall, the prices were unreasonable, the visit was rushed, and the clinic itself was not clean. It’s extremely disappointing, and it’s no surprise pet owners feel frustrated with vet costs when experiences like this happen.

Alison Walters

6 months ago